Various items are often left behind at the HRSRH by patients and visitors after a hospital stay or visit. All found items are stored in a lost and found at the hospital for a period of 80 days, at which time any items of value will be sent to charitable organizations. Clothing and other items not suitable will be discarded.

To inquire about a misplaced item, please contact Security at 523-7100, extension 3204 (or extension 5628 for Memorial Site).

The French Language Services Act recognizes the right to services in French in designated regions of the province. As a large public institution that is accountable to the communities we serve, which includes a large Francophone population, the HRSRH is committed to achieving full French Language Services (FLS) designation.

Our corporate mission sets out a clear direction of delivering “high quality patient- and family-centered care, in both official languages”. It is important for the hospital to provide the French-speaking population with access in French to the full range of quality care and services being offered. This includes access to French-speaking health care professionals, as well as providing all educational materials in both official languages to ensure that the patient is better informed of the type of care they receive while in hospital.

The HRSRH obtained partial designation under the French Language Services Act in 2001 and continues to implement its FLS plan until a complete designation of all patient care services is achieved. In achieving the goal of complete designation, it is important to engage the French-speaking community in two-way dialogue to identify required needs and existing gaps. One of the ways the hospital is doing this is through the Francophone Advisory Committee (FAC), which allows a better flow of communication between the community and the HRSRH. The goal of the committee is to make recommendations to the hospital’s President and CEO on the provision of FLS at the hospital and provide a forum for open communication.

Since the amalgamation of the three former Sudbury hospitals in 1997, the HRSRH has been committed to providing quality patient services in both official languages.

If you wish to receive your services in French but they have not been offered to you, please let your care provider know that you prefer to communicate in French. HRSRH staff will be happy to make every effort to provide this service. If you are not satisfied with the level of services in French that you have received, please contact our Patient Representative.